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Privacy Policy

Brickwork Contractors London respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how long we keep it, and your rights under UK data protection law, including the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Company name: Brickwork Contractors London

Website: brickworkcontractorslondon.co.uk

Privacy contact: privacy@brickworkcontractorslondon.co.uk

General contact emails: info@brickworkcontractorslondon.co.uk, estimates@brickworkcontractorslondon.co.uk

For the purposes of UK data protection law, Brickwork Contractors London is the controller of the personal data collected through this website, except where this Privacy Policy states otherwise.

2. The Personal Data We Collect

We may collect and use the following categories of personal data when you use our website or contact us:

3. How We Collect Your Personal Data

We collect personal data:

4. How We Use Your Personal Data

We use your personal data to:

We do not use personal data submitted through the website for newsletter campaigns, remarketing, or automated marketing communications.

5. Lawful Bases for Processing

We rely on the following lawful bases under UK data protection law:

Legitimate Interests

We use personal data where necessary for our legitimate interests in operating our website, responding to enquiries, maintaining business records, protecting website security, improving website performance, and understanding how visitors use the website.

Before relying on legitimate interests, we consider whether the processing is necessary and whether those interests are overridden by your rights and freedoms.

Steps at Your Request Before Entering Into a Contract

Where you contact us for an estimate, quotation, or project-related discussion, we may process your information to take steps at your request before any contract is entered into.

Legal Obligation

We may process and retain certain information where necessary to comply with legal, regulatory, accounting, or tax obligations.

Consent

Where consent is required for analytics or other non-essential cookies, we rely on your consent. You may withdraw your consent through the website’s cookie settings.

6. Analytics and Cookies

We use Google Analytics to understand how visitors interact with our website, including which pages are visited, how visitors navigate the website, and how the website performs.

Google Analytics may process information such as:

Where consent is required, analytics cookies will only be set after you have made a choice through the website’s cookie banner or settings tool.

We do not use:

7. Who We Share Your Data With

We do not sell your personal data.

We may share personal data with trusted service providers where necessary to operate our website and respond to enquiries, including:

We only share personal data where it is necessary and appropriate. Service providers processing data on our behalf are expected to protect it and use it only for the authorised purpose.

8. International Transfers

Some service providers, including Google, may process personal data outside the United Kingdom.

Where personal data is transferred internationally, appropriate safeguards will be used where required. These may include UK adequacy regulations, approved contractual safeguards, or another legally permitted transfer mechanism.

9. How Long We Keep Your Data

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected.

When deciding how long to retain website enquiry data, we consider:

Enquiries that do not result in ongoing discussions or instructed work will normally be retained for up to 24 months after the last meaningful communication.

Where an enquiry leads to an instructed project or contractual relationship, relevant records may be retained for longer where necessary for contractual, accounting, insurance, or legal purposes.

10. Data Security

We use appropriate technical and organisational measures to help protect personal data against:

Access to personal data is limited to people and service providers who require it for legitimate business purposes.

No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

11. Your Rights

Under UK data protection law, you may have the right to:

These rights are not absolute and may depend on the circumstances and lawful basis being used.

To exercise your rights, contact:

privacy@brickworkcontractorslondon.co.uk

12. Complaints

If you have concerns about how Brickwork Contractors London uses your personal data, contact us first at:

privacy@brickworkcontractorslondon.co.uk

Please include:

We will acknowledge a data protection complaint within 30 days, investigate it without undue delay, keep you informed of progress, and communicate the outcome.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection.

13. Third-Party Websites

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices, security, or content of third-party websites. You should review their privacy policies before providing personal data through those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

Any changes will be published on this page with an updated effective date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, contact:

Privacy enquiries: privacy@brickworkcontractorslondon.co.uk

General enquiries: info@brickworkcontractorslondon.co.uk

Estimates: estimates@brickworkcontractorslondon.co.uk